Privacy Policy

Introduction

Welcome to Monena ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our family budgeting application.

                Our Commitment: Monena is designed with privacy in mind. We collect only the data necessary to provide you with a seamless expense tracking experience, and we never sell your personal information to third parties.
            

Terms & Conditions Summary

By creating an account with Monena, you agree to the following terms:

We will never sell your personally identifiable information or contact details to anyone.
We may use anonymised, aggregated data to promote relevant products and services, without sharing your personal data with third parties.
Your financial data is stored securely and used to provide the app's features. In the future, we may use anonymised spending patterns to show you relevant offers and advertisements within the app.
AI features (receipt scanning, voice entry) process data in real time and do not permanently store audio or images.
You can request deletion of all your data at any time. Deletion requests include a 7-day grace period during which you can explicitly cancel the request from within the app.
Deleting your account does not cancel your App Store or Google Play subscription. You must cancel any active subscription through your device's settings before deleting your account.
Your default currency is set at registration based on your country and cannot be changed afterwards.

Data Collected

Account Information

Email address — for account identification, password reset, and communication
Display name (optional) — for personalization within the app. When signing in with Apple or Google, we do not request or store your name or email from those providers; your display name defaults to "anonymous"
Authentication credentials — securely hashed passwords or third-party provider user IDs (Apple Sign-In, Google Sign-In). We only store the unique provider user ID needed to link your sign-in — no names, emails, or profile information are collected from Apple or Google
Country and currency — set at registration for localization

Financial Data

Expense details — amounts, dates, vendors, descriptions
Budget information — spending categories and budget targets
Receipt images — when you use our scanning feature
Recurring expense rules — frequency, amounts, and category
Transaction history — historical record of all entries

Voice Data

Audio recordings are temporarily processed to convert speech to text
Audio data is not permanently stored after transcription
Only the resulting text (expense details) is saved

Family Data

Family group membership information
Shared expense visibility settings
Family invite codes (temporary, for joining families)

Device & Usage Data

Push notification token — for delivering notifications (optional, only when you enable notifications)
Subscription status — free or pro tier, for feature access
Feature usage counts — number of AI feature uses per month, for enforcing plan limits

How We Use Your Information

We use your information to:

Provide and improve our expense tracking services
Process and categorize your expenses automatically using AI
Extract data from receipt images using optical character recognition (OCR)
Transcribe voice commands to create expense entries
Generate spending insights and budget tracking visualizations
Enable family expense sharing when you choose to participate
Communicate important service updates and security notices
Send push notifications you have opted in to receive
Send password reset codes when you request them

AI Processing & Third-Party Services

Monena uses artificial intelligence powered by OpenAI's API to enhance your experience:

Receipt Scanning (OpenAI Vision API)

When you scan a receipt, the image is sent to OpenAI's Vision API to extract text and structure the data. The image is processed in real-time and is not retained by OpenAI after processing.

Voice Transcription (OpenAI Whisper API)

Voice recordings are sent to OpenAI's Whisper API for speech-to-text conversion. Audio data is processed in real-time and is not permanently stored by OpenAI.

Smart Categorization

Expense descriptions may be analyzed by AI to suggest appropriate categories. This processing uses only the text content, not personal identifiers.

                Data Privacy: Data sent to OpenAI is processed in real-time and is not retained by OpenAI after processing.
            

No Model Training: No user data processed via these APIs is used to train third-party AI models. In accordance with our enterprise agreement, OpenAI does not use data submitted via our API to train or improve their models. For more information, see OpenAI's Privacy Policy.

App Tracking Transparency (ATT)

Monena does not track your activity across other companies' apps or websites. We do not sell your data to data brokers.

Any "Relevant Offers" shown within the app are based on internal, anonymised spending categories and do not involve sharing your identity with advertisers.

                In summary: Monena does not participate in cross-app tracking, does not use advertising identifiers, and does not share data with ad networks.
            

Data Storage and Security

We take the security of your data seriously:

Encryption in transit — all data is encrypted using TLS/SSL
Password hashing — passwords are hashed using industry-standard bcrypt algorithms
Access control — database access is restricted and monitored
Secure infrastructure — we use secure, reputable cloud infrastructure providers
Security audits — regular security audits and updates are performed

Data Retention

Account data: Retained while your account is active
Expense data: Retained while your account is active
Receipt images: Stored for reference until you delete them
Voice recordings: Not retained after transcription
Push notification tokens: Retained while your account is active and notifications are enabled
Password reset codes: Single-use, expire after 1 hour

Upon account deletion, all your personal data is permanently removed from our active systems. Residual data in encrypted backups is overwritten within 30 days.

Account Deletion & Data Removal

Monena provides a straightforward way to delete your account and all associated data. You can initiate this request directly within the app by navigating to Settings > Delete Account.

How It Works

You must type "DELETE" to confirm your request.
After confirming, a 7-day grace period begins. During this time, your account remains accessible.
Logging in during the grace period does not cancel the deletion. To cancel, you must go to Settings > Delete Account and explicitly choose to cancel the pending deletion.
After 7 days, the next time you attempt to log in, your account and all associated data will be permanently deleted.

                Subscription Auto-Renewal: Deleting your Monena account does not automatically cancel any active App Store or Google Play subscription. To stop being charged, you must cancel your subscription separately through your device's subscription settings (Apple: Settings > Apple ID > Subscriptions; Android: Google Play > Subscriptions) before deleting your account. Monena is not responsible for charges incurred after account deletion if the subscription was not cancelled beforehand.
            

Scope of Deletion

Upon deletion, all of the following will be permanently purged from our active databases:

Personal identifiers and linked email addresses
Financial transactions and expense history
Budget history and category configurations
Receipt images and voice transcription results
Recurring expense templates
Family membership and sharing data
Subscription and usage records
Push notification tokens

Timeline

7-day grace period: After you confirm the deletion request, you have 7 days to change your mind. Navigate to Settings > Delete Account and choose to cancel the deletion.
After 7 days: Your account and all data are permanently deleted upon the next login attempt.
30 days: Residual data stored in encrypted backups will be overwritten within 30 days of the permanent deletion.

                Important: After the 7-day grace period, account deletion is permanent and cannot be reversed. All financial data, budgets, and personal information will be irretrievably removed.
            

User Rights

In compliance with GDPR (General Data Protection Regulation) and CCPA/CPRA (California Consumer Privacy Act / California Privacy Rights Act), you have the following rights regarding your personal data:

Right to Access: Request a copy of all personal data we hold about you.
Right to Rectification: Update or correct inaccurate information in your account.
Right to Erasure (Right to Be Forgotten): Request permanent deletion of your account and all associated data via Settings > Delete Account.
Right to Data Portability: Request your data in a structured, commonly used format so you can transfer it to another service.
Right to Restrict Processing: Limit how we use your data under certain circumstances.
Right to Object: Opt out of certain data processing activities.
Right to Non-Discrimination: Exercise any of these rights without receiving discriminatory treatment.

To exercise any of these rights, contact us at privacy@monena.app or submit a request through the app via Settings > Support.

Children's Privacy

Monena is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers

Your data may be processed in countries outside your residence, including the United States, where our service providers operate. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws, including GDPR Standard Contractual Clauses where applicable.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, our data practices, or wish to exercise your data rights, please contact us:

Email: privacy@monena.app

In-App: Settings > Support

Account Deletion: Settings > Delete Account